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Return & Refund Policy

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Agreement

Terms & Warranty

If you would like to return or exchange an eligible product purchased directly from the darkFlash USA website, please contact Customer Support and provide your order number, product information, and the reason for your request.

If you are returning only part of an order, please clearly identify the item or items you would like to return.

Return and exchange eligibility is subject to the darkFlash Return & Refund Policy. Please review the policy before sending any product back.

Products purchased from Amazon, Newegg, or another retailer should generally be handled according to that retailer’s applicable return process unless otherwise instructed by darkFlash.

If you would like to return or exchange an eligible product purchased directly from the darkFlash USA website, please contact Customer Support and provide your order number, product information, and the reason for your request.

If you are returning only part of an order, please clearly identify the item or items you would like to return.

Return and exchange eligibility is subject to the darkFlash Return & Refund Policy. Please review the policy before sending any product back.

Products purchased from Amazon, Newegg, or another retailer should generally be handled according to that retailer’s applicable return process unless otherwise instructed by darkFlash.

How do I request a return or exchange?

Please pack the product securely for return and include all accessories and items originally included with the product. We recommend using the original packaging whenever possible.

Do I need the original packaging for a return?

After your return is received and inspected, you will be notified of the return or refund status.

If a refund is approved, it will be issued according to the darkFlash Return & Refund Policy and returned to the applicable payment method.

Processing times may vary depending on your payment provider.

If you need an update on an existing return, please contact Customer Support and provide your order number and return information.

After your return is received and inspected, you will be notified of the return or refund status.

If a refund is approved, it will be issued according to the darkFlash Return & Refund Policy and returned to the applicable payment method.

Processing times may vary depending on your payment provider.

If you need an update on an existing return, please contact Customer Support and provide your order number and return information.

How do I check my return or refund status?

As an enthusiast of games and computer DIY in this age, we, darkFlash, feel proud and grateful for keep thinking how to develop impressive and extraordinary products with high-end facilities by assembling and using the PC cases, CPU coolers, case fans, and even gaming chairs and tables in person.

Our goal is to create products that could extremely exert its effect by every user.