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Terms & Warranty

Welcome to darkFlash USA ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our official United States website (

), purchase our products, or use our services.

This policy applies specifically to consumers residing in the United States. By accessing or using our website, you consent to the data collection and usage practices described in this Privacy Policy.

We may collect personal information from you in the following ways:

We use the personal information we collect for the following business purposes:

 sell your personal information to third parties for monetary compensation. However, we may share your information under the following circumstances:

Depending on your state of residence (including under the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and others), you may have the following rights regarding your personal information:

 Please submit your request via the email address provided in the "Contact Us" section below. We will verify your identity and respond to your request within 45 days, as required by law.

Our website and products are not intended for children under the age of 13. We strictly comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We urge you to take precautions to protect your personal data, such as keeping your account password confidential.

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any significant changes will be prominently posted on our website, and the "Last Updated" date at the top of this policy will be revised accordingly.

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our US support team:

Last Updated: October 1, 2026

Welcome to darkFlash USA ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our official United States website (darkflash.com/us), purchase our products, or use our services.

This policy applies specifically to consumers residing in the United States. By accessing or using our website, you consent to the data collection and usage practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information from you in the following ways:





Information You Provide to Us Directly:





Contact and Account Information: When you register for an account, subscribe to our newsletter, or contact customer support, we collect your name, email address, and phone number.



Transaction and Billing Information: When you make a purchase, we collect your shipping and billing addresses. Your payment information (such as credit card numbers) is securely processed directly by our third-party payment gateways (e.g., PayPal, Stripe). We do not store your full credit card details on our servers.



Information We Collect Automatically:





Device and Log Data: When you browse our site, we automatically collect your IP address, browser type, operating system, referring URLs, and details about your browsing behavior and time spent on our site.



Cookies and Tracking Technologies: We use cookies, pixel tags, and similar technologies to remember your shopping cart contents, analyze website traffic, and deliver personalized advertising. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use the personal information we collect for the following business purposes:





Order Processing: To fulfill your purchases, process returns and refunds, arrange shipping, and send you order status updates.



Customer Service: To respond to your inquiries, resolve issues, and provide warranty and technical support.



Marketing and Promotions: With your consent (or where not opted out), to send you updates regarding new products, special offers, and events. You may opt out at any time by clicking the "Unsubscribe" link at the bottom of our marketing emails.



Website Optimization and Security: To monitor and improve website performance, prevent fraud, and ensure the security of our platform and transactions.

3. Sharing and Disclosure of Information

We do not sell your personal information to third parties for monetary compensation. However, we may share your information under the following circumstances:





Service Providers: We share necessary information with trusted third-party partners who assist in operating our business (e.g., shipping carriers like UPS/FedEx, payment processors, email service platforms, and analytics providers). These providers are bound by strict confidentiality agreements and are prohibited from using your information for any other purposes.



Legal Requirements: We may disclose your personal information if required to do so by federal or state law, or in response to a valid subpoena, court order, or lawful request by public authorities.



Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the business assets.

4. Your State Privacy Rights

Depending on your state of residence (including under the California Consumer Privacy Act (CCPA/CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and others), you may have the following rights regarding your personal information:





Right to Know and Access: You have the right to request disclosure of the specific pieces and categories of personal information we have collected about you over the past 12 months, the sources of that information, the business purposes for collecting it, and the categories of third parties with whom we share it.



Right to Delete: You have the right to request that we delete your personal information, subject to certain legal exceptions (e.g., to complete a transaction, honor a warranty, or prevent fraud).



Right to Correct: You have the right to request the correction of inaccurate personal information we maintain about you.



Right to Opt-Out of Sale or Sharing: While we do not "sell" your data for money, we may "share" data with advertising partners for cross-context behavioral advertising. You have the right to opt out by submitting a "Do Not Sell or Share My Personal Information" request.



Right to Non-Discrimination: We will not discriminate against you (e.g., by denying services or charging different prices) for exercising any of your privacy rights.

How to Exercise Your Rights: Please submit your request via the email address provided in the "Contact Us" section below. We will verify your identity and respond to your request within 45 days, as required by law.

5. Children's Privacy (COPPA)

Our website and products are not intended for children under the age of 13. We strictly comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

6. Data Security

We implement industry-standard administrative, technical, and physical security measures (such as SSL encryption) to protect your personal information against accidental loss, unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We urge you to take precautions to protect your personal data, such as keeping your account password confidential.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices. Any significant changes will be prominently posted on our website, and the "Last Updated" date at the top of this policy will be revised accordingly.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data rights, please contact our US support team:





Email: jay.zhang@darkflash.com 



Mailing Address: 1111 W 35th St, Unit 616, Chicago, IL, 60609

Privacy Policy

As an enthusiast of games and computer DIY in this age, we, darkFlash, feel proud and grateful for keep thinking how to develop impressive and extraordinary products with high-end facilities by assembling and using the PC cases, CPU coolers, case fans, and even gaming chairs and tables in person.

Our goal is to create products that could extremely exert its effect by every user.