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Terms & Warranty

darkFlash provides limited warranty coverage for eligible products in accordance with the warranty terms applicable to each product category.

Warranty periods may vary depending on the product type or model. Please refer to the current darkFlash Warranty Policy or the applicable product information for the warranty period that applies to your product.

Warranty service is subject to eligibility requirements, proof of purchase, product condition, and the exclusions described in the Warranty Policy.

darkFlash provides limited warranty coverage for eligible products in accordance with the warranty terms applicable to each product category.

Warranty periods may vary depending on the product type or model. Please refer to the current darkFlash Warranty Policy or the applicable product information for the warranty period that applies to your product.

Warranty service is subject to eligibility requirements, proof of purchase, product condition, and the exclusions described in the Warranty Policy.

Warranty Coverage and Period

Warranty service should apply to eligible products purchased through the current darkFlash U.S. store or an authorized U.S. sales channel. Keep the purchase record in case proof of purchase is required.

Who Is eligible for warranty service?





Misuse, abuse, accidents or physical damage



Unauthorized modification, repair or disassembly



Improper installation or use with incompatible components



Normal wear and tear or cosmetic deterioration



Damage caused by liquids, extreme temperatures, dust or other environmental conditions



Products purchased from unauthorized sellers or second-hand sources

What is not covered by the warranty?

If you believe your product may qualify for warranty service, please contact darkFlash Customer Support.

To help us review your claim, please provide:

Our support team may ask you to complete troubleshooting steps or provide additional information before determining the appropriate warranty service.

Warranty eligibility and available remedies are subject to the current darkFlash Warranty Policy.

If you believe your product may qualify for warranty service, please contact darkFlash Customer Support.

To help us review your claim, please provide:





Product name and model



Proof of purchase



Purchase date



Description of the issue



Photos or videos showing the problem, when applicable



Product serial number or other identification information, if requested

Our support team may ask you to complete troubleshooting steps or provide additional information before determining the appropriate warranty service.

Warranty eligibility and available remedies are subject to the current darkFlash Warranty Policy.

How do I make a warranty claim?

As an enthusiast of games and computer DIY in this age, we, darkFlash, feel proud and grateful for keep thinking how to develop impressive and extraordinary products with high-end facilities by assembling and using the PC cases, CPU coolers, case fans, and even gaming chairs and tables in person.

Our goal is to create products that could extremely exert its effect by every user.