Cases

事例

CPU Coolers

CPUクーラー

Power Supplies

電源装置

Case Fans

ケースファン

Model Numbers

型番

Specifications

仕様

Manuals

マニュアル

Warranty

保証

Missing Parts

欠落部品

Technical Support

テクニカルサポート

Products

製品

Downloads

ダウンロード

System Requirements

システム要件

Installation

インストール

Displays

ディスプレイ

Software

ソフトウェア

Service Points

サービス拠点

Languages

言語

Contact

接触

Privacy Policy

プライバシーポリシー

Website

Webサイト

Become a Partner

パートナーになる

Partner Support

パートナーサポート

Collaborations

コラボレーション

Partnerships

パートナーシップ

How do I contact technical support if troubleshooting doesn't resolve the issue?

Submit a technical-support inquiry through the 

If the product shows signs of smoke, a burning smell, sparks, liquid leakage, or abnormal overheating, turn it off, disconnect the power, and stop using it.

If you have not received a response or the matter is time-sensitive, email 

. Include the same information and the date you submitted the contact form.

For warranty service, repairs, replacements, returns, or missing parts, contact the retailer or distributor from which you purchased the product. The darkFlash global website does not process warranty claims.

How do I contact technical support if troubleshooting doesn't resolve the issue?

Submit a technical-support inquiry through the darkFlash contact form.

Please include:





The complete product model



The serial number, if available



Your system configuration



Your operating system



The relevant software or firmware version



A clear description of the issue



Any error messages



All troubleshooting steps already completed



Links to clear photos or videos, when applicable

If the product shows signs of smoke, a burning smell, sparks, liquid leakage, or abnormal overheating, turn it off, disconnect the power, and stop using it.

If you have not received a response or the matter is time-sensitive, email service@darkflash.com. Include the same information and the date you submitted the contact form.

For warranty service, repairs, replacements, returns, or missing parts, contact the retailer or distributor from which you purchased the product. The darkFlash global website does not process warranty claims.

トラブルシューティングで問題が解決しない場合、どのようにテクニカルサポートに連絡すればよいですか？

ゲームとPC自作への共通の情熱から生まれたdarkFlashは、個性的なデザイン、信頼性の高いパフォーマンス、そして革新的な発想を融合させた製品づくりに尽力しています。

PCケース、冷却ソリューション、ケースファン、ゲーミング家具、アクセサリーなどを自ら組み立て、テストし、使用することで、ユーザーが本当に必要としているものを深く理解しています。すべての製品は明確な目的を持って開発され、経験を通して磨き上げられ、人々の組み立て、プレイ、そして創造のあり方を向上させるために設計されています。

私たちの目標はシンプルです。最高のパフォーマンスを発揮する製品を通して、すべてのユーザーに力を与え、限界のない創造への意欲を掻き立てることです。

darkFlash

Born from a shared passion for gaming and PC building, darkFlash is dedicated to creating products that combine distinctive design, reliable performance, and thoughtful innovation.

By personally building, testing, and using our PC cases, cooling solutions, case fans, gaming furniture, and accessories, we gain a deeper understanding of what users truly need. Every product is developed with purpose, refined through experience, and engineered to elevate the way people build, play, and create.

Our goal is simple: to empower every user with products that perform at their best and inspire them to build without limits.