Cases

事例

CPU Coolers

CPUクーラー

Power Supplies

電源装置

Case Fans

ケースファン

Model Numbers

型番

Specifications

仕様

Manuals

マニュアル

Warranty

保証

Missing Parts

欠落部品

Technical Support

テクニカルサポート

Products

製品

Downloads

ダウンロード

System Requirements

システム要件

Installation

インストール

Displays

ディスプレイ

Software

ソフトウェア

Service Points

サービス拠点

Languages

言語

Contact

接触

Privacy Policy

プライバシーポリシー

Website

Webサイト

Become a Partner

パートナーになる

Partner Support

パートナーサポート

Collaborations

コラボレーション

Partnerships

パートナーシップ

What should I do if my product is missing an accessory or has a damaged part?

Check the package contents against the included parts list or product manual, and inspect all compartments in the packaging.

If an accessory is missing or a part arrived damaged:

 from which you purchased the product as soon as possible. Provide:

Replacement, return, and warranty procedures are determined by the original purchase channel and may vary by country or region.

The darkFlash global website provides general product information only. It does not process missing-part requests, replacements, returns, or warranty claims.

What should I do if my product is missing an accessory or has a damaged part?

Check the package contents against the included parts list or product manual, and inspect all compartments in the packaging.

If an accessory is missing or a part arrived damaged:





Stop the installation and do not use the affected component.



Keep the product, packaging, included accessories, and proof of purchase.



Take clear photos of the product, the missing or damaged area, the packaging, and the product label.



Contact the retailer or distributor from which you purchased the product as soon as possible. Provide:





The complete product model



The purchase date



Proof of purchase



The name of the missing or damaged part



Supporting photos

Replacement, return, and warranty procedures are determined by the original purchase channel and may vary by country or region.

The darkFlash global website provides general product information only. It does not process missing-part requests, replacements, returns, or warranty claims.

製品に付属品が不足している場合や、部品が破損している場合はどうすればよいですか？

ゲームとPC自作への共通の情熱から生まれたdarkFlashは、個性的なデザイン、信頼性の高いパフォーマンス、そして革新的な発想を融合させた製品づくりに尽力しています。

PCケース、冷却ソリューション、ケースファン、ゲーミング家具、アクセサリーなどを自ら組み立て、テストし、使用することで、ユーザーが本当に必要としているものを深く理解しています。すべての製品は明確な目的を持って開発され、経験を通して磨き上げられ、人々の組み立て、プレイ、そして創造のあり方を向上させるために設計されています。

私たちの目標はシンプルです。最高のパフォーマンスを発揮する製品を通して、すべてのユーザーに力を与え、限界のない創造への意欲を掻き立てることです。

darkFlash

Born from a shared passion for gaming and PC building, darkFlash is dedicated to creating products that combine distinctive design, reliable performance, and thoughtful innovation.

By personally building, testing, and using our PC cases, cooling solutions, case fans, gaming furniture, and accessories, we gain a deeper understanding of what users truly need. Every product is developed with purpose, refined through experience, and engineered to elevate the way people build, play, and create.

Our goal is simple: to empower every user with products that perform at their best and inspire them to build without limits.