Cases

사례

CPU Coolers

CPU 쿨러

Power Supplies

전원 공급 장치

Case Fans

케이스 팬

Model Numbers

모델 번호

Specifications

명세서

Manuals

매뉴얼

Warranty

보증

Missing Parts

누락된 부품

Technical Support

기술 지원

Products

제품

Downloads

다운로드

System Requirements

시스템 요구사항

Installation

설치

Displays

디스플레이

Software

소프트웨어

Service Points

서비스 지점

Languages

언어

Contact

연락하다

Privacy Policy

개인정보 보호정책

Website

웹사이트

Become a Partner

파트너가 되세요

Partner Support

파트너 지원

Collaborations

협업

Partnerships

파트너십

How do I check my product’s warranty period and coverage?

Warranty service is based on the policy provided by the retailer or distributor from 

Warranty periods, coverage, and service procedures may vary by product, country or region, and sales channel. Information shown on the product packaging or the darkFlash global website may also 

The darkFlash global website provides general product information only. It does not determine regional warranty terms or process warranty claims.

Keep your proof of purchase, as it may be required to verify the purchase date and warranty eligibility.

If you have any questions about warranty coverage or service, contact the retailer or distributor from which you purchased the product.

How do I check my product’s warranty period and coverage?

Warranty service is based on the policy provided by the retailer or distributor from which the product was purchased.

Warranty periods, coverage, and service procedures may vary by product, country or region, and sales channel. Information shown on the product packaging or the darkFlash global website may also vary by region.

The darkFlash global website provides general product information only. It does not determine regional warranty terms or process warranty claims.

Keep your proof of purchase, as it may be required to verify the purchase date and warranty eligibility.

If you have any questions about warranty coverage or service, contact the retailer or distributor from which you purchased the product.

How do I check my product's warranty period and coverage?

내 제품의 보증 기간과 보증 범위는 어떻게 확인하나요?

Can I get warranty service where I live for a product purchased abroad?

Warranty service for a product purchased abroad depends on the policy of the retailer or distributor from 

Warranty coverage is not automatically transferable between countries or regions. Service may need to be handled in the original country or region of purchase.

The darkFlash global website provides general product information only. It cannot confirm regional warranty eligibility or process cross-border warranty claims.

Keep the following information available:

To confirm whether service is available in your current location or whether the product must be returned to the original market, contact the retailer or distributor from which you purchased the product.

Can I get warranty service where I live for a product purchased abroad?

Warranty service for a product purchased abroad depends on the policy of the retailer or distributor from which it was purchased.

Warranty coverage is not automatically transferable between countries or regions. Service may need to be handled in the original country or region of purchase.

The darkFlash global website provides general product information only. It cannot confirm regional warranty eligibility or process cross-border warranty claims.

Keep the following information available:





Proof of purchase



Complete product model



Product serial number

To confirm whether service is available in your current location or whether the product must be returned to the original market, contact the retailer or distributor from which you purchased the product.

해외에서 구매한 제품을 제가 거주하는 곳에서 보증 서비스를 받을 수 있나요?

What information do I need when requesting warranty or technical support?

Contact the retailer or distributor from which you purchased the product.

The retailer or distributor may request additional information according to its local warranty policy. The darkFlash global website provides general product information only and does not process warranty claims.

For product assistance that is not a warranty request, submit an inquiry through the 

If you have not received a response to a technical-support inquiry or the matter is time-sensitive, email 

. Include the same information and the date you submitted the contact form.

What information do I need when requesting warranty or technical support?

Warranty service

Contact the retailer or distributor from which you purchased the product.

Prepare the following information:





Proof of purchase



Purchase date



Complete product model



Product serial number, if available



A clear description of the issue



Photos or videos showing the issue

The retailer or distributor may request additional information according to its local warranty policy. The darkFlash global website provides general product information only and does not process warranty claims.



Technical support

For product assistance that is not a warranty request, submit an inquiry through the darkFlash contact form.

Please include:





The complete product model



The serial number, if available



Your system configuration



Your operating system



The relevant software or firmware version



Any error messages



When and how the issue occurs



Troubleshooting steps already completed



Links to clear photos or videos

If you have not received a response to a technical-support inquiry or the matter is time-sensitive, email service@darkflash.com. Include the same information and the date you submitted the contact form.

보증 또는 기술 지원을 요청할 때 어떤 정보가 필요합니까?

다크플래시는 게이밍과 PC 조립에 대한 공통된 열정에서 탄생했으며, 독창적인 디자인, 안정적인 성능, 그리고 혁신적인 아이디어를 결합한 제품을 만드는 데 전념하고 있습니다.

저희는 PC 케이스, 쿨링 솔루션, 케이스 팬, 게이밍 가구 및 액세서리를 직접 조립하고 테스트하며 사용함으로써 사용자의 진정한 니즈를 깊이 이해합니다. 모든 제품은 명확한 목적을 가지고 개발되고, 경험을 통해 다듬어지며, 사용자의 PC 조립, 게임 플레이, 그리고 창작 활동을 한 단계 끌어올리도록 설계되었습니다.

저희의 목표는 간단합니다. 최고의 성능을 발휘하는 제품을 통해 모든 사용자가 한계 없이 자신만의 PC를 구축할 수 있도록 영감을 주는 것입니다.

darkFlash

Born from a shared passion for gaming and PC building, darkFlash is dedicated to creating products that combine distinctive design, reliable performance, and thoughtful innovation.

By personally building, testing, and using our PC cases, cooling solutions, case fans, gaming furniture, and accessories, we gain a deeper understanding of what users truly need. Every product is developed with purpose, refined through experience, and engineered to elevate the way people build, play, and create.

Our goal is simple: to empower every user with products that perform at their best and inspire them to build without limits.